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Service Process
Our service process
first step
We insist on rigorous selection of every domestic helper, comprehensively assessing their skills, character, and work attitude to ensure they meet the actual needs of Singaporean families. All domestic helpers undergo systematic training before starting work, covering daily household affairs in Singapore, care for the elderly and children, hygiene standards, and basic communication etiquette.
Step 2
We listen patiently and gain a thorough understanding of each employer's actual needs, providing comprehensive consultation from family structure and lifestyle habits to specific skill requirements for maids. Through one-on-one communication, we recommend the most suitable candidate tailored to each employer's needs.
Step 3
We will quickly arrange interviews to help employers gain a deeper understanding of the domestic helper's background and actual abilities, increasing the success rate of a match. Precise recommendations and efficient interviews make the hiring process easier.
Step 4
Once the employer confirms the candidate, we will immediately start the follow-up process, including arranging health checks, preparing entry documents and related formalities to ensure that the maid meets Singapore regulations and arrives smoothly. We strictly control every detail, just to let the employer wait for the maid to arrive without any worries.
Step 5
After the maid arrives in Singapore, we will arrange professional pre-job training, covering the daily living habits of local families, basic housework skills, practical operations of caring for the elderly and children, as well as communication etiquette and safety awareness. Through practical exercises and situational teaching, we help maids quickly adapt to the working environment in Singapore and provide employers with more professional and appropriate services.
Step 6
We provide door-to-door maid service to ensure that the maid can join the job smoothly and feel at ease. From arranging pick-up to assisting with on-the-job related matters, we follow up the whole process until the maid arrives safely at the employer's home and starts working smoothly. Saving employers time and worry is the basic commitment of our service